Could the profound uncertainty created by the pandemic disappear, just as quickly as it arrived? If it does, are you prepared and ready for the pent-up demand for business travel?
That might sound too optimistic given the current second wave we find ourselves in, however, there are positive signs that recovery has already started.
According to the IMF, a recovery has taken root in the third quarter of 2020 and is expected to strengthen gradually over 2021.
Time for Leadership
When will you start thinking about unlocking the travel freeze?
How will you know when the time is right?
How has your supply chain been disrupted?
Is the travel program still fit for purpose?
What are your competitors doing?
Are your T & E policies clear on key areas, such as Duty of Care?
What are the key drivers for the programme now - have they changed?
Who should you engage with internally?
Where can you find guidance and leadership from the travel community?
Well you shouldn't be...
As soon as the virus is contained, the mood will rise and economic momentum will accelerate at an unprecedented pace. You had better be ahead of the game when it does. Rebuilding frozen travel programmes is the priority now. They must be ready to be reignited, so that they are aligned with the irrevocable changes that have taken place during the pandemic.
Much has changed in the supply chain and it's critical that you are informed and up to date on developments. Ask yourself these questions: Who should you talk to? Whose opinion can you trust? Which companies have been innovating? What thought leaders have emerged during the crisis? How do you differentiate one supplier from another?
Time to Transform
Any organisation with (or without) a travel programme, now finds themselves in unchartered territory and they need guidance from the thought leaders and leading influencers in a new-look business travel industry.
The Playbook takes a step-by-step approach to a new look travel programme in a sector going through the biggest transformation in its history.
Don't go back to the comfort of "doing what you did" - the policies and bureaucracy that slowed things down in the past can now be challenged. Use this time to reimagine and stretch your mindset to transform your travel programme, so it reflects the "next normal" in travel management.