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New Normal, not "Back to Normal"

Updated: Jun 2, 2020

The New TMC Business Model - Part 1

The pandemic has leapfrogged business travel clients into a more digitised world. Will there be subtle changes to their business travel programs - or will they be profound?


Executives and Management should already be anticipating new normal, not "back to normal" Andy Slough, CTO


Business Travel Professionals will play a pivotal role in the "new normal" for travel management. They will support clients and their travellers through the maze of uncertainty and risk. Specifically, roles in Business Development will be defined by the very technologies that everyone has become accustomed to during the lockdown - virtual meetings, online presentations, collaboration tools and webinars.