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Privacy and Cookie Policy 

At Travilearn we are committed to protecting the privacy of our website visitors. We abide by the Data Protection Act to protect information about our clients. By using the Travilearn website, you consent to the collection and use of information, as explained below.

 

Cookies

We use cookies and similar tools across our website to improve their performance and enhance your user experience. This policy explains how we do that.

Performance cookies analyse how visitors use our websites and monitor website performance. This allows us to provide a quality experience by quickly identifying and fixing any issues that arise. For example, we use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to help address issues such as why some pages are receiving error messages.

Google Analytics
We use Google Analytics to analyse the use of our website. This analytics service provider generates statistical and other information about website use by means of cookies.

The information generated relating to our website is used to create reports about the use of our website.

The Google Analytics privacy policy is available at: http://www.google.com/policies/privacy.

Email

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary. For these purposes we may contact you via email.


Our emails may contain a single pixel to tell us whether our emails are opened and verify any clicks through to links within the email. We may use this information for purposes including determining which of our emails are more interesting to users. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

Other 3rd party cookies
Our website may contain links to other websites, including through the use of share buttons (eg Twitter) or Facebook “Like” buttons. These other websites, services and applications may set their own cookies on users’ computers, collect data or solicit personal information. You should refer to any privacy policies found on such websites, services and applications to understand how your information may be collected and used.

You can find out more about cookies and how to disable cookies at allaboutcookies.org.

 

Data Privacy

We will not give, sell, rent or lease any personally identifiable information from you to any other company whether you share this with us through an email or an online form. We will only share the personal data you provide online with our staff and/or our business partners where it is appropriate to provide you with our services, or keep you updated about our services unless we have your express permission to use the information for other purposes, or are required to disclose the information by law.

Travilearn may use the information we collect to notify you about important changes to the Travilearn website, or about new services and special offers we think you’ll find valuable. To opt out from receiving such information from us please email us at enquiries@travilearn.com

Under the Data Protection Act, you have the right to access the personal information that we have registered about you. You have a right to request that the information is corrected or deleted if the information is inaccurate, incomplete or irrelevant.

For more information, please email us at enquiries@travilearn.com

We will publish any changes to this policy on our website to make sure that you always know how we use personal information.

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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