Step 1: PLAN
Your first step is to assess the market to understand the disruption to your supply chain and the short to long term effects this will have on your travel program.
Step 2: ENGAGE
Stakeholder engagement is key particularly in HR, Risk Management and Duty of Care, and effective communication with your traveller community has never been more critical.
Step 3: REVIEW
Some suppliers may be gone and there may be new entrants to consider. Contracts and commercials need to be reviewed and renegotiated.
Step 4: IMPROVE
Now is the time to reimagine and stretch your mindset to transform your travel programme, in an era of disruption and acceleration of digital and virtual technologies.